HomeShop Guide (EN)Membership

Membership


Sign up to become member today

Sign Up

  • When registering, please fill in the member name (case insensitive), e-mail, password, verification code, and read the [User Agreement] in detail to sign up as the member.
  • Passwords must be at least 6 characters (case sensitive).
  • Personal data of profile is only used to supplement contact information. Except Email, the rest are optional.

Consignee Address

  • Members must add a address before submit the first order. Address information is for shipping only.
  • The first address, phone number, name and other related information, can also be edited (or modified) when sending the first order.
  • Members can store up to 5 addresses. When there are multiple addresses at the same time, be sure to select the correct address before sending the order.

Email Verfication

  • After the new member is registered, our site will issue an "Email Verification" to verify your Email address.
  • If you have not received your verification email, please check if your mailbox is missing or sent to spam folder. you also can Send validateion mail (can be resend) in the member center.
  • Member Email verification is to detect whether you can receive the letter sent by our site. This certification operation is not absolutely related to membership.
  • If member changes Email of profile, Email will be uncertified. Please Send validateion mail to verify your new Email.
  • We strongly recommend that you complete the verification and confirm that you can receive the email from us. If you forget your password, you will need the correct email to reset your password.
  • To avoid missed messages when using free mailboxes, it is recommended that you add our email addrss to your contact list: sxy4man@gmail.com

Forgot Password

  • If you forget your password, you must enter "Username, Email" what you registered. After inputting, our site will send Member Password Reset mail to your mailbox.
  • Click the link in the Member Password Reset email (or copy the URL from the email to the browser) to create a new password.
  • If you have forgotten what Email that you registered, you can leave a message contian your "Username" on  Public Message Board. After the inquiry, the staff will send message to your mailbox which you registered. Please check your mailbox and come back to do reseting.
  • Email inquery by Username is a manual operation, therefore, Please check your mailbox later. If has not been received for a long time, please leave a message to our customer service.
  • In order to protect the personal data of members, It is not possible to inquiry Username by Email. Please understand.

Username Changes

  • If you need to change your username, please be sure to leave a message to the "Personal Message Board" in the Member Center to comment on the new username you wish to change.
  • If the new username has not been used yet, it will be modifid and replied to Personal Message Board under the new username.
  • If you have more than two accounts at the same time and need to merge them, please also leave a message to the "Personal Message Board" of the member center. this site will check whether the orders belong to the same person. After merged, reward points and rank points will be accumulated to the combined account. Order data under other accounts will not be merged, but you can still login and do the inquiry.
  • In order to protect the security of the member's personal information, it is not possible to query the registered "User Name" by "EMAIL", please understand.

Premium & VIP

VIP

  • When signed up, new members will get a ranking of 1500 points, and 1 point increase for each 1 spent.
  • Spent 6000, or rank-points reach 7500 within a year you will become VIP1, VIP1 members usually enjoy a 3% price discount, The VIP1 price will be automatically displayed on the product page.
  • If you accumulate 31500 rank-points within one year, you can upgrade to VIP2 and enjoy a 6% price discount (originally 5%, increased to 6% from October 24, 2024). The product page will automatically display the VIP2 price.
  • The validity period of VIP membership is from the effective date to the next day of the same month in the next year. After reaching VIP2 level within the validity period of VIP membership, you will automatically enjoy the VIP2 discount (the validity period is the same as VIP1).
  • VIP renewal qualification: cumulative consumption reaches 6,000 within one year.
  • VIP other benefits: Coupons, and [VIP Member Day] discounts on the 18th of each month (except for the anniversary deals on November 18th and specific deals periods).

Premium

  • Starting from October 24, 2024, a new premium member Premium will be added. Premium 1: The accumulated rank points reach 301500 points, Premium 2: The accumulated level points reach 901500 points.
  • Premium membership is valid from the effective date to the next day of the same month in the next year. After reaching the Premium 2 level within the validity period of the Premium membership, you will automatically enjoy the Premium 2 discount (the validity period is the same as Premium 1).
  • Premium 1 members enjoy a 12% price discount (the product page will automatically display the PREM1 price), and Premium 2 members enjoy a 15% price discount (the product page will automatically display the PREM2 price).
  • Premium other benefits: Coupons, and [VIP Member Day] discounts on the 18th of each month.
  • You can also purchase Premium membership directly from this Premium membership product page. Quantity*1 represents PREM1, quantity*3 represents PREM2.

All Premium and VIP members enjoys year-round discounts, and the membership is valid from the effective date to the next day of the same month of the following year.

Note

  • All order records will not be deleted, even if the member makes a request.
  • Personal messages, comments, etc., cannot be deleted by members.
  • Historical records such as coupons, collections, and booking records cannot be deleted by members.
  • All the above information related to the members, this site will only clean up the historical data of a certain year or more at a specific time, the cleanup date will be announced in the Member Center, and the old data that has been deleted will no longer provide the query.
  • If a member is attempting to influence the operation and information of our website, its membership will be cancelled.

 

If you have any questions about the English version of this description, please refer to the Chinese version of this website.

We reserves the right to change reank points, membership registration and cancellation. Last revised: 2024/10/24, 2018/10/25, 2018/06/01, 2016/4/21